NAME BADGE POLICY

1. INTRODUCTION

1.1 It is Council Policy that all employees are required to wear a name badge. The wearing of these badges will assist in the provision of good customer care and also assist in maintaining security in Council premises.

1.2 All employees except school based staff are required to wear the badge whilst on Council premises and on council duty. 1.3 Temporary identification badges should be worn by temporary staff, agency staff and contractors carrying out works on behalf of the Council and on Council premises.

2. THE BADGE – CONTENT

2.1 The badge has two sides. The name badge side should be on display at all times. The standard information required to be shown on this side is the name and job title. This should be shown when requested by members of the public (if visiting their home) or by other staff when visiting other council premises. The reverse side of the badge is the security side.

3. EXEMPTIONS TO THE STANDARD INFORMATION

Whilst all employees should wear a name badge carrying all details as listed above, it is recognised that in certain jobs there will be duty that employees should be (1) authorised to remove the badge, and (2) authorised by the Chief Officer
(under their delegated powers) to agree to an exemption from the standard information. If agreed by the Chief Officer, then the two options shown below may be considered for a particular post or group of posts and reported
to Committee under Delegated powers.

Option 1  First Name and Job Title only Option 2 Pseudonym and Job Title only (These exemptions from the standard information are only intended for strictly exceptional circumstances).

 

4. USE OF PSEUDONYMS

If a pseudonym is approved then it must be used at all times i.e. in the internal telephone directory, by family members when they contact you at work, by outside agencies, and by all colleagues etc.

5. TEMPORARY AND CASUAL EMPLOYEES

5.1 All temporary, casual and agency employees will be required to wear a name badge (without the security side) with job title only. These badges are reusable and can be obtained from reception at the main council offices.

6. LOSS OF THE BADGE

6.1 If a name badge is lost then it is the personal responsibility of the employee to report the loss to (1) HR and (2) the police, this should be done within 24 hours.

7. ISSUE AND REPLACEMENT BADGES

7.1 Arrangements for name badges to be issued will be made by line managers. Each badge is valid for 3 years. If your appearance, job title or name change before 3 years then arrangements should be made for a new badge to be issued. Information regarding (1) exemptions to the standard information (which have been agreed under Delegated Powers), and (2) authorisations to remove the name badge to carry out certain duties of a post (which has been agreed by line manager) should be recorded, and retained by HR Operations and made available to the HR Strategy for the purpose of policy review and monitoring.

8. COMPLIANCE WITH THE POLICY

The wearing of the badge is Council Policy and forms part of an employee’s conditions of service. Line managers and supervisors are responsible for monitoring compliance with the policy. Any cases where employees persistently
fail to wear their name badge will be dealt with under the Council’s disciplinary rules and procedures and could result in disciplinary action.

9. AUTHORISATION CARDS

9.1 Certain officers of the Council are required by statute to enter private land and premises in the course of their duties. Therefore, these officers must also carry an authorisation card. These posts are identified by the Chief Officer concerned and confirmed under Delegated Powers.

9.2 Authority for officers of the Director of Adult Social Services to act as Approved Social Workers under the Mental Health Act can only be given by the Director of Adult Social Services. Cards will not be issued without documentary proof of such approval having been given. All  cards should either list or make reference to the statutes under which they are empowered.

9.3 Service Areas should maintain a record of all officers authorised under 9.1 and 9.2 above.

Source Of Information http://www.barnet.gov.uk/de/name-badge-policy